Privacy policy

Depending on how you use the service, information may include:

• Parent or guardian account details, such as name, email address, and sign-in information.
• Student details supplied by a parent or guardian, such as name, grade, subjects, learning goals, tutoring preferences, lesson schedule, and progress information.
• Tutor applicant information, including contact details, experience, education, profile content, photographs, and application documents such as a CV.
• Enrollment, package, lesson, booking, support, and payment-status records. Card payments are processed through Stripe; Mikemathics should not receive or store full card numbers.
• Information you include when contacting us or using the website, plus basic technical and session information needed to operate and protect the service.

Please do not submit sensitive information about a student unless it is necessary for tutoring and you have discussed it with us first.

We use information to respond to inquiries and applications; create and secure family or tutor accounts; assess tutor applications; recommend and assign tutors; arrange and deliver lessons; maintain student learning and lesson records; process enrollment payments and provide receipts; provide support; and protect, troubleshoot, and improve the service.

We do not use student information to promise a particular academic result. The client should confirm any additional analytics, advertising, or marketing uses before this notice is finalized.

Information may be shared with Mikemathics staff and a student’s assigned tutor when needed to coordinate and provide tutoring, and with service providers that operate parts of the service. Current integrations include Supabase for account and application data, Stripe for payments, and Google services for online meetings or calendar coordination. The specific providers and information each receives should be verified by the business.

We may also disclose information when required by law or when reasonably necessary to protect users, the service, or others. This draft does not authorize selling student information or using it for targeted advertising; the business should confirm its actual practices.

Mikemathics provides tutoring to school-age students, while the website’s account and enrollment flows are intended to be managed by a parent or guardian. A parent or guardian should create and manage the family account and provide student information only when authorized to do so. Children should not create an account or submit personal information directly without the required parent or guardian involvement.

The business must confirm its age-handling, parental notice and consent, and student-data procedures for every place it operates. If you believe a child has submitted personal information directly, contact us so we can review it.

The service uses session cookies to keep accounts signed in and protected. Payment or meeting providers may use their own technologies when you interact with their features. The business should confirm whether any additional cookies or analytics are enabled in production.

We use technical and organizational safeguards intended to protect information, including access controls and private storage for certain files. No online service can guarantee absolute security. Do not send passwords or payment-card details through ordinary messages.

Information is kept for as long as needed to provide the service, maintain business and financial records, meet legal obligations, resolve disputes, and protect users. Mikemathics has not yet specified a public retention schedule in the information available for this draft; the business should set and follow one, including rules for student records, tutor applications, lesson notes, payment records, backups, and account closure.

Parents or guardians may ask to review, correct, or request deletion of account or student information, subject to identity checks and records the business must retain. Applicable privacy rights depend on where you live. Contact us through the Contact page; the business should designate and monitor a privacy-request channel.

We may update this policy as the service or applicable requirements change. We will post the current version here and update the date above. For questions, use the Contact page.